Grievance Redressal

Grievance Redressal / Escalation Matrix

Contact our Compliance Officer for immediate assistance with any grievances or concerns

Details of Designation	Contact Person Name	Address where the physical address location	Contact No.	Email-ID	Working hours when complainant can call
Customer Care	-	-	-	-	-
Head of Customer Care	-	-	-	-	-
Compliance Officer	M A JAVEED	H No 3 2 30 3 1, Veerannapet, Macca Masjid,Mahabubnagar, Secunderabad, Telangana – 509001	+919640023339	ma.javid30@gmail.com	10.00 AM to 5.30 PM
CEO	-	-	-	-	-
Principal Officer	M A JAVEED	H No 3 2 30 3 1, Veerannapet, Macca Masjid,Mahabubnagar, Secunderabad, Telangana – 509001	+919640023339	ma.javid30@gmail.com	10.00 AM to 5.30 PM

1 Initial Contact

For any grievances, the client should first contact the RA using the details on its website or following contact details:

2 SEBI SCORES Platform

If the resolution is unsatisfactory, the client can also lodge grievances through SEBI's SCORES platform at scores.sebi.gov.in

3 Online Dispute Resolution (ODR)

The client may also consider the Online Dispute Resolution (ODR) through the Smart ODR portal at https://smartodr.in

Instructions to Use

The above table must be displayed in office as well as on the website
For Individual, CC, Head of CC, Compliance officer, CEO, Principal officer can be same one person. In such cases you can either fill the same information in all columns or mention only compliance officer and principal officer. In case of Individual, Research analyst will be the compliance officer and principal officer.
For non individual, Fill the rows which are applicable to Row of compliance officer, CEO, Principal officer must contain information. In case you have customer care / Head of customer care- you can fill that accordingly. If you do not have-you can leave these two blanks.